Refrigeration Repair at Poke House - San Jose

In April 2025, our team at ABC Service was called to assist Poke House, a well-loved poke bowl spot in San Jose known for their fresh ingredients and clean kitchen culture. The staff had noticed performance issues with one of their back-kitchen refrigerators and reached out before it could impact daily operations — a smart move for any food service business. ✅

The issue involved a True T-49G-HC-FGD01 commercial fridge (labeled FRIDGE 4 in their kitchen system). Our technicians arrived for a full diagnostic, ready to fix the problem if parts were on hand.

Diagnosis revealed:

• A clogged condenser coil that needed thorough cleaning 🧼
• A frozen evaporator coil requiring full defrost ❄️
• A blocked drain line, which was causing water accumulation inside 💧

While on-site, the team was also asked to look at a malfunctioning ON/OFF button on another fridge located at the front of the store.

Repairs completed by our techs:

• Cleaned the condenser coil
• Defrosted the evaporator
• Flushed and cleared the drain line
• Replaced the broken ON/OFF button

The entire service was completed efficiently and professionally, as always. The total project cost came in under $1,000, with free diagnostics included when repairs were approved. All parts were delivered within 3–4 business days, and the work came with a 6-month warranty. 🛠️

We appreciate Poke House for being proactive and trusting ABC Service to keep their cold storage reliable. Fast action, expert service, and a cool kitchen — exactly how we like it. ❄️